Why You Need a Resilience Strategy Now

by Andrew Winston  |   8:00 AM May 9, 2014
Article from http://blogs.hbr.org/

This past winter was a rough one for big swaths of the United States, with both unusual cold snaps and disruptive snowstorms. General Mills’ CEO recently blamed the winter for less-than-expected earnings, saying that “severe winter weatherdisrupted plant operations and logisticsWe lost 62 days of productionwhich hasn’t happened in decades. That would be the result of people not being able to get into work safely or not having inputs arrive.”

It wasn’t just one company, though; the whole economy was slowed by the extremes and volatility we faced.

The disruption to operations and supply chains is real and costly, and all signs point to increasing threats as weather gets more volatile, driven in large part by climate change. The science is getting clearer that we’ll see more extreme hurricanes, droughts, floods, and even snowstorms – more moisture in the atmosphere means bigger downfalls of all kinds.

The latest report to confirm these issues are not some theoretical model to debate, but reality today, came on Tuesday from the quadrennial U.S. National Climate Assessment. The 840-page tome did not bury the lede and declared in the first sentence, “Climate change, once considered an issue for a distant future, has moved firmly into the present.”

Of course, all weather isn’t necessarily tied directly to climate change – like with the recent tornadoes that swept through the American Midwest – but no matter what you believe the cause, extreme weather will play an increasing role in our lives and economies. Nobody can predict exactly what might go wrong, but we can say with near 100% confidence that something will.

So let’s consider what a company can do in a world that’s volatile, uncertain, complex, and ambiguous – that’s “VUCA” for short, a military term that’s been adopted by business. Here’s a review of the five core components of resilient systems, which I pulled together for my new book, The Big Pivot, based in part on two other important works: Nassim Taleb’s Antifragile: Things That Gain from Disorder and Resilience: Why Things Bounce Back, by Andrew Zolli and Ann Marie Healy.

1. Diversity. A company is clearly more at risk if it has just one major product, service, technology, key supplier, or other core element. In the 2011 Thailand floods, both hard drive makers and auto giants realized that having a sole key component made in one place made for a fragile system (Toyota took a $1.5 billion hit to earnings). While companies don’t often share the details of their supply chain strategy publicly, you can bet these companies have built more diverse options for sourcing key inputs.

2. Redundancy and buffers. Taleb uses the natural world as a model for this principle: “Layers of redundancy are the central risk management property of natural systems,” he writes, pointing out how many of our biological systems have doubles (like lungs) or backups. Our business systems need leeway for extremes as well. A few days ago, for example, the Obama Administration announced a plan to stockpile a million barrels of gasoline in the northeast specifically to avoid the shortages that plagued New England after Hurricane Sandy.

This is all smart strategy, but the challenge for business specifically is that companies don’t like keeping two of anything – that’s not lean or (seemingly) efficient. It’s a fine line for sure, but having multiple pathways to get key inputs, for example, might have saved General Mills –  and the hard drive and car companies –  lots of money. It might have actually generated increased revenue as well, if it meant operating while competitors couldn’t. As Taleb says, “redundancy seems like a waste if nothing unusual happens. Except that something unusual happens – usually.”

3. A love/hate relationship with risk. It’s a paradoxical idea, but one way to build resilience, or antifragility, is to keep the vast majority of the business as safe as possible, but then take big risks – ones that may pay off 10-fold or more – with a smaller part of the business.

Think of the famous idea from Clayton Christensen of trying to disrupt or cannibalize your own business before someone else does. Imagine setting up a skunk works to identify major risks to the business stemming from resource constraints or climate change – and then lean into those risks and come up with products and services that avoid them and challenge the core business (for example, a car company investing in car sharing programs which consumers use to save money, but also reduce material and energy use dramatically).

4. Fast feedback and failure. If you’re going to take some risks to, ironically, make us less risky, you need to drop what isn’t working quickly. To be more responsive, companies need better data on resource use and climate risks up and down the value chain. So invest in capturing information and building real-time systems.

5. Modular and distributed design. If some part of a system fails, it would be great if it didn’t bring down the rest of it. A tree branch hit a power line in Ohio in August 2003, causing cascading failures across a highly connected U.S. grid, and 50 million people in the northeast lost power (including me, my wife, and our 11 day-old child in Connecticut – we were not in a resilient mood).

These principles alone may not make for resilience in a hotter, scarcer, more open world, but they go a long way. And they point toward one key pathway for managing – and even thriving – in a VUCA world: renewables.

Companies (and homes) that generate their own onsite energy will be able to literally weather storms better than competitors. Not all the technologies we need to do this well are in place – like building-scale energy storage at a reasonable cost – but we’re getting there. And during the day, companies with their own solar panels can operate after the storm has passed, even if the grid is down.

Nobody can prepare for every possible outcome. Randomness, of course, is a prime element of our new business reality. But we can build systems that are better prepared than they are now. And, sure, it’s a challenge to value resilience: How much is your business damaged by a breakdown in your supply chain, or a threat to your ability to operate? How much will it cost all of us if we let the drivers of deep volatility, like climate change, go unchecked?

It’s not easy to say, but let’s avoid finding out.


Andrew Winston  |   8:00 AM May 9, 2014
Article from http://blogs.hbr.org/

Strength, Resilience and Selflessness: A Mother's Love is Universal

Haroon Mokhtarzada Become a fan
Co-creator and CEO, Webs.com
Posted from http://www.huffingtonpost.com/haroon-mokhtarzada/
03/10/2014 9:00 am EDT Updated: 03/10/2014 2:59 pm EDT


This post is part of the Global Moms Relay. Every time you share this post, Johnson & Johnson will donate $1 (per action) to help improve the health and well-being of moms and kids worldwide through MAMA, Shot@Life, and Girl Up. Scroll to the bottom to find out more.

Three years after the Soviets invaded Afghanistan, my parents decided we needed to leave the country. It would look suspicious for our entire family to leave together, so my mother, pregnant, and with three young children in tow, had to get us out by herself. After that complete reset on life, we settled in the Washington, D.C. area where my mother worked tirelessly to ensure we were well-educated and equipped to take advantage of life's opportunities.

As I think about my childhood, the single theme that comes back over and over again is how my mother sacrificed whatever she could to carve out the best possible life for her children. From advocating for us within the school system, to working an extra job to pay for my piano lessons, my mother was devoted to helping her children succeed. Her life was not about her, it was about us.

I met Annet Samaya during a recent United Nations Foundation learning trip to Uganda. Annet lives on Bussi Island in the Lake Victoria Basin, one of the most vulnerable regions in Uganda. Like other families on Bussi, Annet's family relies on the land and had been living in very difficult conditions. With assistance and training from the Hope Project, Annet had learned sustainable agricultural practices and developed her land to such a point that it now yields more than enough to support her family. When I asked how she spends her surplus she replied that she sends her two oldest children to a good boarding school so that they may have more opportunities in the future.

Given the chance, Annet chose to invest in her children and pay it forward to the next generation. This maternal instinct appears to be universal. Across the globe we find mothers who spend what they have to invest in their children's futures. It's for this reason that the United Nations is so focused on empowering women and girls, not as a class of vulnerable people who need help, but because they form the core of many sustainable solutions to world's most pressing issues.

Meeting Annet was a humble reminder of my own mother's sacrifices for me and my siblings. Strength, resilience and selflessness. These are the traits that I have come to associate with mothers who spend their lives giving of themselves for the next generation. So today I'm privileged to celebrate the more than 2 billion mothers around the world, and I'm proud to honor the mothers in my life -- from my selfless wife who is an amazing mother to our three beautiful little girls, to my own mother without whom I would be nothing of what I am today.

Haroon Mokhtarzada Become a fan
Co-creator and CEO, Webs.com
Posted from http://www.huffingtonpost.com/haroon-mokhtarzada/
03/10/2014 9:00 am EDT Updated: 03/10/2014 2:59 pm EDT

The resilience of optimism

By Kevin Cullen
Globe staff   April 15, 2014
Posted from http://www.bostonglobe.com/


For the last few weeks, as this terrible anniversary approached, I was alternately haunted and comforted by two strikingly different images, and they played like videos in my brain, just before sleep, complete with deafening sound and visceral smell.

In one of them, the bombs go off and a pair of firefighters from Engine 33 and Ladder 15, Frankie Flynn and Mike Kennedy, bolt from the firehouse, like sprinters out of the starting blocks, and they are running, chugging, side by side, down Boylston Street.

They come upon people lying on the sidewalk outside the Forum.

Lingzi Lu, a student from China who loved everything about Boston, is lying there, dead. Eight-year-old Martin Richard from Dorchester is lying there, dead. His little sister Jane is sitting on the sidewalk, stunned, her hair singed, looking down at where her left leg used to be. Their mother Denise has blood seeping from her eye, their father Bill’s legs are shredded by shrapnel, their brother Henry’s soul is shredded by loss. Severed limbs lay scattered. Rivulets of blood meander into the cracks on the sidewalk.

As smoke lifts and eerie silence gives way to moans of pain and cries of anguish, Frankie Flynn and Mike Kennedy and a score of other firefighters, police officers, EMTs, and passersby go to work, tying off gushing legs, reassuring the wounded, saving lives.

Today, as we mark an anniversary neither of them looked forward to, Frankie Flynn and Mike Kennedy are dead. Frankie, lost to cancer, dead 30 days after his diagnosis. Mike, lost to duty with his lieutenant, Eddie Walsh, dead in a fire on Beacon Street last month, just a few blocks from where two bombs exploded on Patriots Day and changed everything.

And just when that image begins to consume me, when my eyes burn in the dark, the other image appears. It is Jane Richard. She is smiling, leaning on her crutches. She is wearing a purple Under Armour shirt and shorts, and she has just been fitted with her Cheetah leg, her prosthesis, and then Jane Richard is step dancing to an Irish reel again, and in that moment the dark gives way to the light.

We have been in commemoration mode for weeks now, and there’s still another week to go until the Marathon, and I still can’t figure out if this is good, bad, or just plain necessary.

Is it too much? Too little? Is there a right way to recognize a terrible wound, a wound that is as psychic as physical?

To get some perspective, I asked an outsider, someone trained in trauma, about what happened to us over the last 365 days. His name is Dr. Michael Barnes, and he is the clinical program director at the Center for Dependency, Addiction, and Rehabilitation (CeDAR) at the Anschutz Medical Campus at the University of Colorado Hospital in Aurora, Colo.

After a former student opened fire in a crowded movie theater in Aurora two years ago, killing 12 people, it was Barnes who went to explain what had happened to students at the University of Colorado School of Medicine, some of whom knew the shooter.

Barnes said that, like the cinema shooting, the Marathon bombings produced several different kinds of trauma. Those wounded suffered primary trauma. The loved ones of those killed and wounded suffered secondary trauma, as did the first responders. The wider community, the rest of us, experienced a trauma called compassion fatigue, overwhelmed by the images and stories we have all seen and heard.

“When we’re being traumatized, the part of our brain that truly remembers goes to sleep,” Barnes explained. “It’s sensory information that triggers memory — smell, taste.”

And sight.

Barnes said Boston is experiencing cyclical trauma this week.

“I call it CNN syndrome,” he said. “There’s a repetition of video, of images.”

Many first responders were willing to seek help. Dan Linskey, superintendent in chief of the Boston Police Department when the bombings took place, went around the city, hugging his officers and, in some cases, ordering them to see a counselor.

But there was a different kind of therapy taking place, and we weren’t even aware. The compassion with which the wider community responded — from ordinary civilians like Rob Wheeler, a college kid who peeled the shirt off his back to save the life of a man bleeding out on the sidewalk, to the massive fund-raising to take care of survivors — is why the dark images are giving way to light. Reading or hearing about selfless acts by kids who raised money with lemonade stands or those running to help the bombing survivors and other charities is literally making us better.

“Optimism,” Barnes said, “is at the center of resilience.”

And so we feed off the survivors, witnessing their inexorable path toward normalcy. We rejoice when Adrianne Haslet-Davis dances on stage, when Paul Norden gets engaged, when Jane Richard gets her Cheetah leg.

“Resilience is about connectedness,” Barnes said.

Whether we realize it or not, we are connected to those so badly hurt last year, to those who helped and are helping them, and it is seeing them get back to what they love and who they love that has healed so many.

And so, to answer the question, all these stories about survivors and people running to honor Martin Richard and Lingzi Lu and Krystle Campbell and Sean Collier, it isn’t too much. It is part of the healing process. It is part of the normalization process.

It’s normal. We’re getting back to normal.

Last week, two priests named Sean Connor and John Unni stood on a back porch in West Quincy, talking to a pair of young Marines.

Father Sean is the priest who comforted the Richard family after the bombings. Father John is the priest who comforted the families of Mike Kennedy and Eddie Walsh at their funerals.

On this day, the two priests blessed Sean Finn and Dan Keeler Jr., who are shipping out to Afghanistan, to do a job not enough people in this country appreciate.

It is just coincidence, or maybe it isn’t, that those young Marines are the sons of men who keep the city safe every day. Keeler’s father, a Boston police sergeant detective, saved untold lives last year on Patriots Day, keeping the ring road open so the ambulances could ferry the wounded to the hospitals. Finn’s father is a deputy fire chief, one of the best firefighters in the city. He saved untold lives a few weeks ago when he ordered everyone out of that burning building on Beacon Street.

After Father Sean and Father John blessed the two young Marines, praying that they will be safe in the year they spend in one of the most dangerous corners of the world, they said their goodbyes to the Finn and Keeler families.

Sue Finn, the young Marine’s mother, has a tradition that any guest invited into her house must dance in her kitchen before he or she leaves. It is a reminder that life is too short, too priceless, to not dance, to not express joy, and with Sue Finn there are no exceptions. Not even for priests. So Father Sean and Father John dutifully obeyed, dancing a jig that would have made an Irish step dancer named Jane Richard smile.

And so on this day, when we pause to remember the boom and the smoke and the screams on Boylston Street, we also should, like Sue Finn, like Jane Richard, like Father Sean and Father John, remember that life is too precious and too short not to dance.

Kevin Cullen is a Globe columnist. He can be reached at cullen@globe.com. 
 http://www.bostonglobe.com/metro/2014/04/14/the-resilience-optimism/7PKaez3hv9AUWMps0UrQtL/story.html

6 Steps Toward Resilience & Greater Happiness


By THERESE J. BORCHARD 
Associate Editor
Article from http://psychcentral.com/blog/

The opposite of depression is not happiness, according to Peter Kramer, author of “Against Depression” and “Listening to Prozac,” it is resilience: the ability to cope with life’s frustrations without falling apart.

Proper treatment doesn’t suppress emotions or dull a person’s ability to feel things deeply. It builds a protective layer — an emotional resilience — to safeguard a depressive from becoming overwhelmed and disabled by the difficulties of daily life.

However, the tools found in happiness research are those I practice in my recovery from depression and anxiety, even though, theoretically, I can be happy and depressed at the same time. I came up with my own recovery program that coincides with the steps toward happiness published in positive psychology studies.

1. Sleep

Sleep is crucial to sanity because sleep disturbances can contribute to, aggravate, and even cause mood disorders and a host of other illnesses. The link between sleep deprivation and psychosis was documented in a 2007 study at Harvard Medical School and the University of California at Berkeley. Using MRI scans, they found that sleep deprivation causes a person to become irrational because the brain can’t put an emotional event in proper prospective and is incapable of making an appropriate response. Chronic sleep deprivation, especially, is bad news. It often affects memory and concentration. And, according to one recent study, it can cause a decline in cognitive performance similar to the intoxicated brain.

2. Diet

My mouth and brain are in constant negotiation with each other because while one loves white bread, pasta, and chocolate, the other throws a hissy fit whenever they enter my blood stream. My diet has always been an important part of my recovery from depression, but two years ago — after working with the naturopath and reading Kathleen DesMaison’s “Potatoes Not Prozac” — I could more competently trace the path from my stomach to my limbic system. Moreover, I recognized with new clarity how directly everything that I put in my mouth affects my mood.

Here are the bad boys: nicotine, caffeine, alcohol, sugar, white flour, and processed food — you know, what you live on. Here are the good guys: protein; complex starches (whole grains, beans, potatoes); vegetables; vitamins (vitamin B-complex, vitamins C, D, and E, and a multivitamin); minerals (magnesium, calcium, and zinc); and omega-3 fatty acids. I’m religious about stocking up on omega-3 capsules because leading physicians at Harvard Medical School confirmed the positive effects of this natural, anti-inflammatory molecule on emotional health.

3. Exercise

Dr. James A. Blumenthal, a professor of medical psychology at Duke University, led a recent study in which he and his team discovered that, among the 202 depressed people randomly assigned to various treatments, three sessions of vigorous aerobic exercise were approximately as effective at treating depression as daily doses of Zoloft, when the treatment effects were measured after four months. A separate study showed that the depressives who improved with exercise were less likely to relapse after 10 months than those treated successfully with antidepressants, and the participants who continued to exercise beyond four months were half as likely to relapse months later compared to those who did not exercise.

Even as little as 20 minutes a week of physical activity can boost mental health. In a new Scottish study, reported in the British Journal of Sports Medicine, 20,000 people were asked about their state of mind and how much physical activity they do in a week. The results showed that the more physical activity a person engaged in — including housework, gardening, walking, and sports — the lower their risk of distress and anxiety.

Exercise relieves depression in several ways. First, cardiovascular workouts stimulate brain chemicals that foster growth of nerve cells. Second, exercise increases the activity of serotonin and/or norepinephrine. Third, a raised heart rate releases endorphins and a hormone known as ANP, which reduces pain, induces euphoria, and helps control the brain’s response to stress and anxiety. Other added benefits include improved sleep patterns, exposure to natural daylight (if you’re exercising outside), weight loss or maintenance, and psychological aids.

4. Relationships and Community

We are social creatures and are happiest when we are in relationship. One of the clearest findings in happiness research is that we need each other in order to thrive and be happy, that loving relationships are crucial to our well-being. Relationships create a space of safety where we can learn and explore. Belonging to a group or a community gives people a sense of identity. Studies indicate that social involvement can promote health, contribute toward faster recovery from trauma and illness, and lower the risk of stress-related health problems and mental illness.

Plenty of evidence indicates that support groups aid the recovery of persons struggling with depression and decrease rates of relapse. The New England Journal of Medicine published a study in December 2001 in which 158 women with metastatic breast cancer were assigned to a supportive-expressive therapy. These women showed greater improvement in psychological symptoms and reported less pain than the women with breast cancer who were assigned to the control group with no supportive therapy.

Another study in 2002, published in the American Journal of Psychiatry, followed a group of more than 100 persons with severe depression who joined online depression support groups. More than 95 percent of them said that their participation in the online support groups helped their symptoms. The online groups here on Psych Central are a great resource where you can find support from people going through similar struggles.

5. Purpose

The father of positive psychology, Martin Seligman, explains in his book, “Authentic Happiness,” that a critical element to happiness exists in using your signature strengths in the service of something you believe is larger than you. After collecting exhaustive questionnaires he found that the most satisfied people were those that had found a way to use their unique combination of strengths and talents to make a difference. Dan Baker, Ph.D., director of the Life Enhancement Program at Canyon Ranch, believes that a sense of purpose — committing oneself to a noble mission — and acts of altruism are strong antidotes to depression. And then there’s Gandhi, who wrote: “the best way to find yourself is to lose yourself in the service of others.”

6. Gratitude

Gratitude doesn’t come easily to me. When my girlfriend sees a half-full glass of fresh milk, I see a half-empty glass of cholesterol-rising, cardiac-arresting agents. And when the kids’ school is called off because some road somewhere in our county apparently accumulated a half of an inch of snow, she thanks God for an opportunity to build snowmen with she kids. I have a conversation with God, too, but it’s much different.

However, I train myself to say thank you more often than is natural for me because I know that gratitude is like broccoli — good for your health in more than one way. According to psychologists like Sonja Lyubomirsky at the University of California Riverside, keeping a gratitude journal — where you record once a week all the things you have to be grateful for — and other gratitude exercises can increase your energy, and relieve pain and fatigue.


THERESE J. BORCHARD 
Associate Editor
Article from http://psychcentral.com/blog/

Video: Building Resilience


By JOHN M. GROHOL, PSY.D.
Article from  http://psychcentral.com/blog/archives/

We all know that having resilience in life is tied directly to one’s happiness. In general, the more resilient a person is — that is, the more easily they can bounce back from life’s downs — the happier a life they will lead.

So the question then becomes, How does one build resilience? Can we nurture it like we nurture our creativity or intimacy?

In this video, Psych Central’s Ask the Therapists Daniel J. Tomasulo, Ph.D. & Marie Hartwell-Walker, Ed.D. discuss the issue of how does a person make their relationship work. What goes into making a relationship successful? Find out by watching the segment below:



The 4 tips offered by Dr. Marie in the video to help build resilience are:

What’s going right with your day?
Act more positive than you feel
Acting kind
Dress as though you’re successful
Dr. Dan adds one more:

Challenge your thoughts — “Is there another way to look at this?”
Dr. Marie and Dr. Dan host many videos on relationship and mental health topics here on our blog and you can check them out on our YouTube channel. Want to learn more about Dr. Marie and Dr. Dan?

JOHN M. GROHOL, PSY.D.
Article from  http://psychcentral.com/blog/archives/

Being spiritually resilient


Ronan Scully
Article from http://galwayindependent.com/


Spirituality can help you feel connected to something bigger than yourself and build resilience at the same time. Your spirituality can involve whatever beliefs and values give you a sense of purpose. For many, it may be a relationship with God and certain religious practises. For others, spirituality plays out in non-religious ways, such as through a focus on family or nature. However you express it, spirituality can promote healthy connections with others, healthy lifestyle choices and the strength to endure hard times. Whether expressed through prayer, meditation, or in other ways, being spiritual is important to building resilience.

At times in our life we can find ourselves mentally and physically stretched to the limit. We feel our life is like a tight ball of stress and worry. How can we go about regaining our true shape or true strength? For me, being spiritually resilient is the answer. Being spiritually resilient gives me the capacity to be flexible, adaptable and face up to the worries and stresses in my life. Been a spiritual person has helped me to face and overcome problems with courage and determination, and it has given balance to my life.

I’ve seen it help others, too. Spirituality helps people endure unbelievable suffering and live to tell the tale! It's what lifts people up. It's what makes us strive. It's the mysterious strength we all have - the ability to endure anything, dream anything and accomplish great things. And we need that spirit now more than ever as we face into many worries, stresses and unknowns in our future.

Put the glass down

A psychologist walked around a room while teaching stress management to an audience. As she raised a glass of water, everyone expected they'd be asked the 'half empty or half full' question. Instead, with a smile on her face, she inquired: "How heavy is this glass of water?" Answers called out ranged from 8oz to 20oz.

She replied, "The absolute weight doesn't matter. It depends on how long I hold it. If I hold it for a minute, it's not a problem. If I hold it for an hour, I'll have an ache in my arm. If I hold it for a day, my arm will feel numb and paralyzed. In each case, the weight of the glass doesn't change, but the longer I hold it, the heavier it becomes."

She continued, "The stresses and worries in life are like that glass of water. Think about them for a while and nothing happens. Think about them a bit longer and they begin to hurt. And if you think about them all day long, you will feel paralyzed – incapable of doing anything."

It’s important to remember to let go of your stresses. As early in the evening as you can, put all your burdens down. Don't carry them through the evening and into the night. Remember to put the glass down!

Thought for the week
As your thought for the week, remember to put the glass down!

If you enjoy reading my column each week then you will be glad to know that I am launching my new book, 'TIME OUT' in the Hotel Meyrick Hotel on Thursday 23 May at 7pm. Everyone is invited. 

Ronan Scully
Article from http://galwayindependent.com/

How to encourage staff resilience in times of financial difficulty

Practical tips for voluntary sector leaders who want to improve the effectiveness and motivation of their colleagues

Jessica Pryce-Jones
Guardian Professional, Monday 13 May 2013 07.00 BST   
Article from http://www.guardian.co.uk/voluntary-sector-network/

How can you keep employees motivated in difficult financial times? Photograph: Alamy

The effect of the recession on organisations in the voluntary sector has been well documented over the past few years. As donations have dropped by as much as 20%, costs have risen and demands for services have increased. In short, charities are struggling to deliver more with fewer resources.

But what receives less attention is the effect of this working environment on employees in the charity sector.

"Resilience" can be defined as the level of grit that you have available to handle situations that need more drive, focus and resolution than usual. Resilient employees continue to complete tasks steadily and achieve their goals even when, for example, budgets are cut, or the demands upon them suddenly increase. While it is in difficult times that resilience is harder to maintain, it's also when it is most important.

Our research among over 30,000 leaders shows quite clearly that resilience is linked most strongly to feelings of efficiency and effectiveness; the more effective you feel, the better placed you are to continue to deliver in tough circumstances.

Motivation is also part of the answer to resilience; employees that lack motivation will be unable to respond effectively to a challenging working environment.

Maintaining resilience

So in practical terms, how can leaders in the voluntary sector help to improve feelings of effectiveness and motivation and thereby maximise resilience in their organisations?

• Proactive coping – Proactive coping is having the means in place to deal with stressful situations when they arise unexpectedly. On an organisational level, this comes from having the built-in systems to react. Employees should be involved in the development of these strategies, for example, by identifying eventualities that need to be planned for, what resources might be needed, and what contingencies the organisation should be aware of.

• Remember that challenges are not necessarily bad – The only way to develop resilience is to be challenged. The US sociologist Glen Elder found that children growing up in the Depression were much more resilient than people who faced their first testing time in life later on. It is important for employees to remember that previous scenarios where success has been achieved against the odds will help in the future.

• Focus on strengths – All too many job appraisals and performance-management systems concentrate on what's wrong rather than assessing what people are good at. This can be facilitated by asking employees to identify strengths of colleagues and assessing how these link to their roles, and help them to perform well.

• Make sure staff and management take breaks and stay healthy – Loehr and Schwartz, who have conducted extensive research into athletes, argue that balancing stress and recovery is critical. On a practical level they recommend that you take a break or change focus every 90 to 120 minutes. Health is also important. The more healthy a person is, the more resilient to stress they will be. Pharmaceutical giant GlaxoSmithKline, for example, claims that its Team Resilience Programme has reduced work-related mental illness by as much as 60%, has seen a 10%-16% cut in fatigue and frustration levels and a 21% increase in job satisfaction.

Conclusion

In difficult times, it is easy simply to try and browbeat management and employees into meeting difficult goals. Yet this rarely succeeds, and is never sustainable. Resilience and motivation are not "nice-to-have" – they are essential for charities trying to weather the recession effectively .

Jessica Pryce-Jones is joint founder and partner of the iOpener Institute for People and Performance.

Jessica Pryce-Jones
Guardian Professional, Monday 13 May 2013 07.00 BST   
Article from http://www.guardian.co.uk/voluntary-sector-network/



The 5 Best Ways to Build Resiliency


Why do some people bounce back from adversity and misfortune? Why do others fall apart? Find out which character strengths make all the difference – and how you can develop them yourself.


By Jessie Sholl / September 2011
Article from http://experiencelife.com/article/the-5-best-ways-to-build-resiliency/

Victoria Ruvolo was driving home from a niece’s piano recital one wintery evening in 2004 when a large object smashed through her windshield, hitting with such force that it broke every bone in her face. The object turned out to be a frozen turkey. The thrower: a teenage boy named Ryan Cushing, out for a joyride with friends in a stolen car. Ruvolo’s passenger managed to grab the steering wheel, push Ruvolo’s foot off the gas pedal and steer them onto the shoulder. After being rushed to the hospital, Ruvolo remained in an induced coma for two weeks.

When it was safe to operate, the doctors began painstakingly putting Ruvolo back together. The then-44-year-old office manager from Long Island was left with three titanium plates in her left cheek, one plate in her right cheek, and a screen holding her left eye in place. Her family was told that she might have permanent brain damage and was unlikely to be capable of living on her own.

But that wasn’t a prediction Ruvolo was ready to accept. She had survived tragedies before. Two of her brothers died in separate incidents when she was a teenager. At age 35 she miscarried a much-longed-for child. Somehow, she had found the strength to come through those losses, and she was determined that she would make it through this one, too.

With a devastated face, and a questionable future ahead of her, Ruvolo had plenty of good reasons to sink into anger and depression. But she didn’t. Instead, even as she was still undergoing a series of reconstructive surgeries, she told herself, “This moping isn’t going to get me anywhere.” And she turned her focus to learning more about Ryan Cushing, the boy responsible for her ordeal. What could she learn about him that would help her understand the accident?

Ruvolo discovered that Cushing was in the midst of his own turmoil: His father had just left his mother for another woman. He had serious vision problems that left him unable to play sports or drive a car. Months later, when Ruvolo went to the troubled boy’s sentencing, she mystified many by working with the district attorney’s office to encourage a lenient sentence.

“I just couldn’t see how locking him up for 25 years was really going to help him,” says Ruvolo. The judge agreed, and Cushing was sentenced to six months in jail and five years of probation.
Ruvolo’s empathy toward Cushing wasn’t the only surprising post-incident event: Contrary to her grim prognosis, she was back at work within eight months, living on her own, and speaking regularly to at-risk youths about ways to improve their lives.

Looking back, Ruvolo realizes she showed similar resiliency after her brothers’ deaths and her miscarriage. But where does this kind of resiliency come from? And why don’t more of us have it?
That is a question that has kept researchers busy for decades. Why is it, they’ve wondered, that some people seem to bounce back from traumas with relative ease — even thriving after negative events — while others crack and crumble?

The answers are compelling. In his best-selling book, The Resiliency Advantage (Berrett-Koehler, 2005), the late Al Siebert, PhD, writes that “highly resilient people are flexible, adapt to new circumstances quickly, and thrive in constant change. Most important, they expect to bounce back and feel confident that they will. They have a knack for creating good luck out of circumstances that many others see as bad luck.”

Siebert also notes that resilient people are adept at seeing things from another person’s point of view — just as Ruvolo was able to do with Cushing. When we empathize with others, we feel less alone and less entrenched in pain. As a result, we recover faster.

Psychologists agree that some people seem to be born with more resilience than others. But they also assert that it’s possible for all of us to cultivate more of it. One key is adjusting how we think about adversity.

A long-term study of 99 Harvard men showed that the way people view negative life events (as fixed and unchangeable vs. temporary and subject to influence) predicted their physical health five — and even 35 — years later. But a boost to physical health isn’t this mindset’s only upside. Darcy Smith, PhD, a clinical social worker in Manhattan, explains: “Resilience refers to our capacity to deal with discomfort and adversity, but it’s not just a reactive skill set. The same characteristics that make us resilient are traits that enrich our lives.”

Want to bolster your own inherent resilience? Here, according to top researchers, are the five most powerful ways to go about it.

No. 1: Pump Up Your Positivity
“In our research program, we found that the daily repertoire of emotions of people who are highly resilient is remarkably different from those who are not,” says Barbara Fredrickson, PhD, the author of Positivity (Crown Archetype, 2009).

Resilient people are characterized by an ability to experience both negative and positive emotions even in difficult or painful situations, she says. They  mourn losses and endure frustrations, but they also find redeeming potential or value in most challenges.

When not-so-resilient people face difficulties, Fredrickson notes, all of their emotions turn negative. If things are good, they feel good, but if things are bad, they feel horrid.

Resilient people, on the other hand, tend to find some silver lining in even the worst of circumstances. While they certainly see and acknowledge the bad, Fredrickson says, “they’ll find a way to also see the good. They’ll say, ‘Well at least I didn’t have this other problem.’”

She notes that this is different than succumbing to Pollyanna-ish denial. “The resilient person isn’t papering over the negative emotions, but instead letting them sit side by side with other feelings. So at the same time they’re feeling ‘I’m sad about that,’ they’re also prone to thinking, ‘but I’m grateful about this.’”

But what if this sort of well-balanced emotional response doesn’t come naturally to you? You can change that, says Fredrickson. But it will mean challenging your reflexive thoughts, and your self-talk.
“Thinking patterns trigger emotional patterns,” she explains. “So to change emotional patterns, sometimes what we need to do is curtail our negative thinking and stoke our positive thinking.

“Say you find yourself ruminating on negative thoughts,” she says. “For instance: I’ll never succeed in my career. Ask yourself, ‘What’s the evidence that I’ll never succeed?’ You might say, ‘Well, there’s this history of success and this history of failure.’ How does that add up to never? It’s a matter of getting really literal about the kinds of blanket statements we have in our self-talk.”

Because of built-in survival mechanisms, our brains are naturally wired to pay more attention to negative events than positive ones. But in reality, we experience positive events with much greater frequency. One key to building resiliency, says Fredrickson, lies in noticing and appreciating those positive experiences whenever and wherever they occur.

“What matters most is your positivity ratio,” she says. That ratio is a product of how you characterize the balance of positive and negative experiences in your daily life. Fredrickson’s research suggests that, at minimum, we need a 3-to-1 ratio of positive to negative experiences not just to build resilience, but also to thrive, be optimally productive and enjoy our lives.

“This means that for every heart-wrenching negative emotional experience you endure, you have to experience at least three heartfelt positive emotional experiences that uplift you. Three to one appears to be the tipping point, predicting whether people languish or flourish.

No 2: Live to Learn
The more you can leverage challenges as opportunities to grow and evolve, the more resilient you are likely to be. “Pain comes to all of us in life,” says David Sabine, PhD, a clinical psychologist in Wichita Falls, Texas. “What I see resilient people do is immediately look at the problem and say, ‘What’s the solution to that? What is this trying to teach me?’ Looking at pain as an opportunity to learn and problem-solve — and building the confidence and the habit of moving toward the pain instead of running from it — goes a long way in terms of building resiliency.”

Nancy Gruskin is an excellent example. In the spring of 2009, her husband, Stuart, was crossing a one-way, Midtown Manhattan street when he was struck by a bicyclist riding the wrong way. Stuart sustained a serious head injury in the accident. Three days later, he died. He was just 50 years old and the father of then-12-year-old twins.

For weeks Gruskin remained in an emotional fog, and understandably so. After a newspaper story was published about her experience, she received a flood of calls, emails and letters from people who’d been in similar, though less severe, situations. Hearing their stories ignited Gruskin to learn more about the issue. Diving into it gave her a sense of purpose and helped transform her pain. Eventually, it even empowered her to affect broad positive change: She partnered with Hunter College and started a foundation bearing her husband’s name that’s dedicated to developing safety awareness for pedestrians in urban areas. As a result of their hard work, New York City Mayor Michael Bloomberg signed a law into effect last February that requires the city to collect and keep data about bicycle-pedestrian accidents.

One strategy for cultivating a learner mindset is to use “question thinking,” a method of problem solving developed by psychotherapist and executive coach Marilee Adams, PhD. Question thinking encourages people to approach challenges and situations with “Learner Questions” — neutral, nonjudgmental questions such as “What is useful here?”  or “What are my available choices?” — as opposed to “Judger Questions” like “What’s wrong?” or “Who’s to blame?”

Learner questions are empowering, and they promote more expansive thinking and acceptance. They also improve how you relate to others, and creating meaningful connections with others is yet another essential component of resilience. (For more on question thinking, read “Lines of Inquiry.”)

No. 3: Open Your Heart
Being of service to others is a powerful way of stoking resilience. “In studies, researchers found that serotonin [the neurotransmitter associated with feelings of happiness and well-being] is used more efficiently by people who have just engaged in an act of kindness,” says Sabine.

Acts of kindness, and the serotonin boosts that accompany them, have a cumulative effect. “Once you’ve added these things to your life in a consistent way, the benefits become exponential, so that in times of difficulty you’ve got this well of resiliency to draw upon,” says Sabine.

Acts of kindness can be formally organized, like regularly volunteering in a soup kitchen. Or, Sabine says, they can be “as simple as getting out there and finding people to smile at or speak an encouraging word to.”

It’s worth noting, though, that receiving and appreciating kindness from others may be just as important as offering it up, because gratitude turns out to be an important part of resiliency, according to clinical social worker Darcy Smith.

When adversity strikes, gratitude for the things that are going right in your life helps put tragedy in perspective. “I often recommend that people start a 30-day gratitude journal,” she says. “Or get a few of your friends together and start a gratitude blog. I did that about a year ago. Every day we each blog about three things we’re grateful for.”

Another strategy for building gratitude comes from Fredrickson. Called “un-adapting,” it involves consciously drawing attention to the positive things in your life that you may have started taking for granted.

“Our emotions typically respond to dramatic changes, but a lot of good things — a roof over your head, the ability to feed your children, a career you enjoy — are stable. As a result, they fade into the background. So what you can do is deliberately draw your attention to them.”

She cites a study in which researchers asked married couples to “un-adapt” by thinking of how they might not have met (if one had decided not to go to the grocery store that day or had turned down the blind date, for example). “Then the researchers compared the couples who imagined not meeting to a group of couples who instead were asked to tell the story of how they did meet,” continues Fredrickson. “Later, when quizzed about their satisfaction in the marriage, the people who thought about how they might not have met reported more satisfaction. Without un-adapting, the couples might have thought, ‘Well of course we met, we were destined to be together,’ which is a recipe for taking each other for granted.”

According to Fredrickson, when you take stock of how things might have been otherwise, instead of just how they are, you’re using strategic positive thinking to increase gratitude, which then builds resiliency.

No. 4: Take Care of Yourself
Good health — and a regular routine of healthy habits — are foundational to both mental and emotional resilience.

Just prior to the accident that crushed the bones in her face, Ruvolo had lost 60 excess pounds and substantially improved her fitness. “I was in the best physical condition I could possibly be in. I was all muscle,” she says. After she healed, doctors told Ruvolo that her excellent physical condition had certainly played a role in her almost-miraculous recuperation.

Daily habits count: When you’re caught up on sleep, eating well and keeping stress levels low, you’ll be less fragile and less likely to fall into unhealthy patterns following a serious setback or tragedy.

But our physical resilience also depends heavily on our baseline mental and emotional well-being. And one of the best ways to nurture that, says Carol Orsborn, PhD, author of The Art of Resilience: 100 Paths to Wisdom and Strength in an Uncertain World (Three Rivers Press, 1997), is to take regular mental breaks: “It could be something as formal as a regular meditation practice,” she says, “or it could simply be letting yourself daydream.”

Research shows that our brains are  surprisingly active in moments when we appear to be doing little. PET and MRI images of the brain “at rest” show that, in fact, there is significant activity in the brain regions associated with decision-making, memories and the processing of emotionally significant events.

When active, this “default network,” uses up to 30 percent more caloric energy than other parts of the brain. Researchers surmise that energy is being used to process all the experiences and information we’ve taken in, and to develop new synaptic connections. In turn, those synaptic networks improve our ability to solve and respond to problems.

Mental breaks and relaxation also help keep stress chemicals at bay, reducing the likelihood of feeling, or becoming, overwhelmed and reactive.

Two other key self-care factors that help nurture resilience: Spending time outdoors and surrounding yourself with people you enjoy.

Research suggests that spending just 20 minutes outside in nice weather leads to “more expansive and open thinking,” writes Fredrickson — a pro-resiliency mindset. Other studies have shown that time in nature helps combat anxiety and depression, improves immunity, and lowers levels of inflammatory chemicals in the body.

A similarly convincing body of research shows that strong social connections increase our resilience in the face of illness. One 2006 study of nearly 3,000 nurses with breast cancer found that those with 10 or more friends were four times more likely to survive the disease than the nurses without close friends.

No. 5: Hang on to Humor
There’s a reason that the late Norman Cousins relied on Marx Brothers comedies as a primary treatment for his debilitating illness. It’s the same reason that some version of “gallows humor” and “comic relief” have probably been with us since the beginning of time: Laughing in the face of adversity can be profoundly pain relieving, for both the body and mind.

“Playful humor enhances survival for many reasons,” writes resiliency authority Al Siebert in The Survivor Personality (Perigee Books, 2010). For one thing, he notes, “Laughing reduces tension to more moderate levels.” And psychologically, choosing levity can be incredibly empowering. “Playing with a situation makes a person more powerful than sheer determination [does],” Siebert explains. “The person who toys with the situation creates an inner feeling of ‘This is my plaything; I am bigger than it . . . I won’t let it scare me.’”

Ruvolo credits a sense of humor with helping her rebound as well. And she thanks her mother for that: “My mom was big on laughter,” Ruvolo says. “She always said that you have to keep laughing. My mother lost two sons, and yes, she had a few problems, but she always laughed and she always told jokes. I truly believe that helps you to understand and to get through.”

Case in point: Ruvolo speaks once a month to troubled teens in a conflict resolution program. Toward the end of each session, she makes a joke about the frozen turkey that came through her windshield on a winter’s night and nearly killed her. “I tell the kids that now for the rest of my life I have to be known as the Turkey Lady. Thank God it was a turkey, and not a ham, because I would have been known as Miss Piggy.”

Jessie Sholl is the author of Dirty Secret: A Daughter Comes Clean About Her Mother’s Compulsive Hoarding (Simon & Schuster, 2010). She lives in New York City.


Jessie Sholl / September 2011
Article from http://experiencelife.com/article/the-5-best-ways-to-build-resiliency/

Balancing Resilience and Growth Within the Supply Chain


By Leon Kaye | May 8th, 2013
From http://www.triplepundit.com/2013/05/resilience-supply-chain/


A recent Deloitte study offers a concise overview of the challenges companies face within their supply chains and how they, in turn, can partner with their suppliers to solve current problems and prevent new ones. The challenge is huge for multinational companies and their vendors because the increased demands for transparency clashes with the reality that the supply chain for many a business is becoming more complex and opaque.

As energy prices become more volatile, commodities surge in price and manufacturers look for new markets in which to hire workers, it behooves companies even more to ensure their supply chains are more resilient and socially responsible. NGOs are scrutinizing supply chains across the globe in this age of social media that can turn the shenanigans of a wayward supplier into a massive global headache for a company. Add the recent tragedy in Bangladesh, which follows only a few months after another avoidable catastrophe, and the importance of a more collaborative and transparent supply chain becomes even more crucial.

So what are the “four steps to effective supplier collaboration,” according to Deloitte, and what are some examples of what leading companies are doing to confront these challenges head on?

Establish goals and expectations from the beginning

The authors of the Deloitte study remind us that engaging suppliers is about more than setting demands: companies must set clear goals and expectations for their vendors. And if a company does not have a lucid supply chain code of conduct, the organization is already way behind on its social responsibility agenda.

PUMA, for example, has worked with its suppliers on transparency and sustainability challenges as far back as 2006. And Ford Motor Co. was amongst the first multinational companies to declare human rights to be a central component within its supply chain code of conduct.

Identify “hot spots” and opportunities within the supply chain

How is your supply chain, as an ecosystem, performing? A life cycle assessment (LCA) is one tool to identify social and environmental hot spots within your supplier base. Finding a solution to such flare-ups within a firm’s supply chain could end up an expensive proposition, but they prevent even more costs and crises in the near future and even offer a chance for increased collaboration between a company and its suppliers.

Novozymes, the Danish enzyme manufacturer, has conducted life cycle assessments for almost a decade, and uses the data to identify impacts and potential savings within its customer base. As an important cog in leading firms’ supply chains (and, of course, having its own complicated supplier base), such as its largest customer Proctor & Gamble, Novozymes’ LCAs help the company understand the effects of all of its products from their origins as raw materials to how customers use them in their final products.

Evaluate and prioritize suppliers

When the number of your suppliers reaches into the hundreds or even the thousands, managers need an idea of how to gauge potential risks within the supply chain.

Within its food product lines, Unilever developed its Sustainability Stakeholder Rating Tool (SSRT), which the company’s managers can use to assess supply chain actions based on environmental, financial and social issues.

Execute the plan

Once expectations fall into place between a company and its suppliers, the execution of the plan will give everyone the data necessary to assess future risks, performance and potential for new innovations. Everyone should share how results are measured, and of course, share in the successes and benefits.

Nike is one company that transformed how it evaluated its supply chain performance. Last year, the company implemented a new manufacturing scorecard that placed sustainable practices “on equal footing” with conventional metrics such as costs, quality and delivery. Lean, however, does not have to be mean. Nike has worked with suppliers to engage their employees and even empower them because those on the shop floor actually have the best insight on how to optimize efficiency within factories.

The Deloitte report, done in collaboration with ASQ, is accessible here.

Based in Fresno, California, Leon Kaye is the editor of GreenGoPost.com and frequently writes about business sustainability strategy. Leon also contributes to Guardian Sustainable Business; his work has also appeared on Sustainable Brands, Inhabitat and Earth911. You can follow Leon and ask him questions on Twitter or Instagram (greengopost).

By Leon Kaye | May 8th, 2013
From http://www.triplepundit.com/2013/05/resilience-supply-chain/

Stress: The roots of resilience


Most people bounce back from trauma — but some never recover. Scientists are trying to work out what underlies the difference.

Virginia Hughes
10 October 2012
From http://www.nature.com/news/


Elizabeth Ebaugh is finally comfortable visiting the bridge from which she was thrown 26 years ago.

On a chilly, January night in 1986, Elizabeth Ebaugh carried a bag of groceries across the quiet car park of a shopping plaza in the suburbs of Washington DC. She got into her car and tossed the bag onto the empty passenger seat. But as she tried to close the door, she found it blocked by a slight, unkempt man with a big knife. He forced her to slide over and took her place behind the wheel.

The man drove aimlessly along country roads, ranting about his girlfriend's infidelity and the time he had spent in jail. Ebaugh, a psychotherapist who was 30 years old at the time, used her training to try to calm the man and negotiate her freedom. But after several hours and a few stops, he took her to a motel, watched a pornographic film and raped her. Then he forced her back into the car.

She pleaded with him to let her go, and he said that he would. So when he stopped on a bridge at around 2 a.m. and told her to get out, she thought she was free. Then he motioned for her to jump. “That's the time where my system, I think, just lost it,” Ebaugh recalls. Succumbing to the terror and exhaustion of the night, she fainted.

Ebaugh awoke in freefall. The man had thrown her, limp and handcuffed, off the bridge four storeys above a river reservoir. When she hit the frigid water, she turned onto her back and started kicking. “At that point, there was no part of me that thought I wasn't going to make it,” she says.

Few people will experience psychological and physical abuse as terrible as the abuse Ebaugh endured that night. But extreme stress is not unusual. In the United States, an estimated 50–60% of people will experience a traumatic event at some point in their lives, whether through military combat, assault, a serious car accident or a natural disaster. Acute stress triggers an intense physiological response and cements an association in the brain's circuits between the event and fear. If this association lingers for more than a month, as it does for about 8% of trauma victims, it is considered to be post-traumatic stress disorder (PTSD). The three main criteria for diagnosis are recurring and frightening memories, avoidance of any potential triggers for such memories and a heightened state of arousal.

Ebaugh experienced these symptoms in the months after her attack and was diagnosed with PTSD. But with the help of friends, psychologists and spiritual practices, she recovered. After about five years, she no longer met the criteria for the disorder. She opened her own private practice, married and had a son.

About two-thirds of people diagnosed with PTSD eventually recover. “The vast majority of people actually do OK in the face of horrendous stresses and traumas,” says Robert Ursano, director of the Center for the Study of Traumatic Stress at the Uniformed Services University of the Health Sciences in Bethesda, Maryland. Ursano and other researchers want to know what underlies people's mental strength. “How does one understand the resilience of the human spirit?” he asks.

Since the 1970s, scientists have learned that several psychosocial factors — such as strong social networks, recalling and confronting fears and an optimistic outlook — help people to recover. But today, scientists in the field are searching for the biological factors involved. Some have found specific genetic variants in humans and in animals that influence an individual's odds of developing PTSD. Other groups are investigating how the body and brain change during the recovery process and why psychological interventions do not always work. The hope is that this research might lead to therapies that enhance resilience.

A natural response

Although no one can fully understand what was going on in Ebaugh's mind during her attack, scientists have some idea of what was happening to her body. As soon as Ebaugh saw her attacker and his knife, her brain's pituitary gland sent signals to her adrenal glands, atop the kidneys, to start pumping out the stress hormones adrenaline and cortisol. In turn, her pulse quickened, her blood pressure rose and beads of sweat formed on her skin. Her senses sharpened and her neural circuits formed strong memories, so that if she ever encountered this threat in the future, she would remember the fear and flee.

The repercussions were profound. For the first week after the abduction, “I felt like a newborn baby”, Ebaugh says, “like I had to be held, or at least be in the presence of somebody”. She shivered constantly, was easily startled and felt only fear. She could not go near the grocery store.

Nearly every trauma victim experiences PTSD symptoms to some degree. Many people who are diagnosed with the disorder go on to have severe depression, substance-abuse problems or suicidal thoughts. PTSD can take a horrific toll. Between 2005 and 2009, as a growing number of soldiers faced multiple deployments in Iraq and Afghanistan, suicide rates in the US Army and Marines nearly doubled.



Over the past two decades, researchers have used various kinds of imaging techniques to peer inside the brains of trauma victims. These studies report that in people with PTSD, two areas of the brain that are sensitive to stress shrink: the hippocampus, a deep region in the limbic system important for memory, and the anterior cingulate cortex (ACC), a part of the prefrontal cortex that is involved in reasoning and decision-making. Functional magnetic resonance imaging (fMRI), which tracks blood flow in the brain, has revealed that when people who have PTSD are reminded of the trauma, they tend to have an underactive prefrontal cortex and an overactive amygdala, another limbic brain region, which processes fear and emotion (see 'The signature of stress').

People who experience trauma but do not develop PTSD, on the other hand, show more activity in the prefrontal cortex. In August1, Kerry Ressler, a neuroscientist at Emory University in Atlanta, Georgia, and his colleagues showed that these resilient individuals have stronger physical connections between the ACC and the hippocampus. This suggests that resilience depends partly on communication between the reasoning circuitry in the cortex and the emotional circuitry of the limbic system. “It's as if [resilient people] can have a very healthy response to negative stimuli,” says Dennis Charney, a psychiatrist at the Mount Sinai School of Medicine in New York, who has conducted several brain-imaging studies of rape victims, soldiers and other trauma survivors.

Environmental protection

After her abduction, Ebaugh began seeing a psychotherapist and several alternative-medicine practitioners. But more than anything else, she attributes her resilience to being surrounded by caring people — beginning within minutes of her escape.

After Ebaugh crawled up the rocky riverbank, a truck driver picked her up, took her to a nearby convenience store and bought her a cup of hot tea. Police, when they arrived, were sympathetic and patient. The doctor at the hospital, she says, treated her like a daughter. A close friend took her in for a time. And her family offered reassurance and emotional support. “For the first month, I almost had to tell people to stop coming because I was so surrounded by friends and community,” she says.

Studies of many kinds of trauma have shown that social support is a strong buffer against PTSD and other psychological problems. James Coan, a psychologist at the University of Virginia in Charlottesville, has done a series of experiments in which women lie in an fMRI scanner and see 'threat cues' on a screen. They are told that between 4 and 10 seconds later, they may receive a small electric shock on the ankle. The cue triggers sensory arousal and activates brain regions associated with fear and anxiety, but when the women hold the hands of their husbands2 or friends3, these responses diminish.

Social interactions are complex and involve many brain circuits and chemicals; no one knows exactly why they provide relief. Being touched by someone is thought to stimulate the release of natural opioids, such as endorphins, in the brain. The ACC is packed with opioid receptors, suggesting that touch could influence its response to stress.

Other clues come from the hormone oxytocin, which courses through the brain during social interaction and has been shown to boost trust and reduce anxiety. In one imaging study4, participants viewed frightening images after receiving nasal sprays of either oxytocin or a placebo. Those who sniffed oxytocin showed reduced activation in the amygdala and weaker connections between the amygdala and the brainstem, which control some stress responses, such as heart rate. The oxytocin surge that comes from being around other people could, like endorphins, help to reduce the stress response.

Past social interactions may also affect how a person responds to trauma. Chronic neglect and abuse unquestionably lead to a host of psychological problems and a greater risk of PTSD. Ressler, however, points to a factor that is well recognized but poorly understood: 'stress inoculation'. Researchers have found that rodents5 and monkeys6, at least, are more resilient later in life if they experience isolated stress events, such as a shock or a brief separation from their mothers, early in infancy.

Ebaugh says that early stress — and the confidence she gained in conquering it — helped her to recover from her traumatic abduction. She was born with a condition that made her feet turn inwards. At age ten, she underwent surgery to rebuild her knees followed by a year of intensive rehabilitation. “It wasn't foreign to me to be hurt and have to walk the walk of being strong again,” she says. “It's like a muscle, I think, that gets built up.”

Resilient by nature

Although most people, like Ebaugh, recover from trauma, some never do. Some scientists are seeking explanations for such differences in the epigenome, the chemical modifications that help to switch genes on and off (see page 171). Others are looking in the genes themselves. Take, for example, FKBP5, a gene involved in hormonal feedback loops in the brain that drive the stress response. In 2008, Ressler and his colleagues showed that in low-income, inner-city residents who had been physically or sexually abused as children, certain variants in FKBP5 predisposed them to developing PTSD symptoms in adulthood. Other variants offered protection7.

The most talked-about biological marker of resilience is neuropeptide Y (NPY), a hormone released in the brain during stress. Unlike the stress hormones that put the body on high alert in response to trauma, NPY acts at receptors in several parts of the brain — including the amygdala, prefrontal cortex, hippocampus and brainstem — to help shut off the alarm. “In resiliency, these brake systems are turning out to be the most relevant,” says Renu Sah, a neuroscientist at the University of Cincinnati in Ohio.

Interest in NPY and resilience took off in 2000, partly because of a study of healthy US Army soldiers who participated in a survival course designed to simulate the conditions endured by prisoners of war, such as food and sleep deprivation, isolation and intense interrogations8. NPY levels went up in the soldiers' blood within hours of the interrogations. Special Forces soldiers who had trained to be resilient had significantly higher NPY levels than typical soldiers.

Researchers are now conducting animal experiments to study how NPY works. In one experiment, a team at the Indiana University School of Medicine in Indianapolis restrained a rat in a tight-fitting plastic pouch for 30 minutes, then released it into a box with another rat9. The restraint made the rat so anxious that it avoided interacting with the other animal for 90 minutes. But when rats were injected with NPY before the treatment, they interacted with cage-mates as if nothing had happened.

The work could lead to treatments. Charney's group at Mount Sinai is carrying out a phase II clinical trial of an NPY nasal spray for individuals with PTSD. Others are investigating small molecules that can cross the blood–brain barrier and block certain receptors that control NPY release.

Conflict resolution
The US military is leading the hunt for additional biological markers of resilience. Since 2008 — driven in part by soaring suicide rates among soldiers — the US Army has collaborated with the National Institute of Mental Health and several academic institutions on a US$65-million project called Army STARRS (the Study to Assess Risk and Resilience in Servicemembers). The project has many parts, including a retrospective look at de-identified medical and administrative records for 1.6 million soldiers, in search of early warnings of suicide, PTSD and other mental-health problems. STARRS scientists are also collecting data — such as blood samples, medical histories and cognitive testing results — on tens of thousands of current soldiers. The researchers expect to publish their first findings early next year.

The military also funds research into animal models of resilience. Most rodents will quickly learn to associate painful foot shocks with a certain cue, such as a tone or a specific cage. After they have learned the association, the rodents freeze on experiencing the cue, even without the shock. Several years ago, Abraham Palmer, a geneticist now at the University of Chicago in Illinois, made a line of resilient mice by selectively breeding mice that froze for abnormally short periods of time. After about four generations, he had mice that froze for about half the time of typical animals10. The effect was not due to a difference in pain sensitivity or general learning ability. This month, Luke Johnson, a neuroscientist at the Uniformed Services University, will present data at the Society for Neuroscience meeting in New Orleans, Louisiana, showing that these mice have uncommonly low activity in the amygdala and hippocampus, consistent with human studies of PTSD resilience. They also have low levels of corticosterone, a stress hormone, in their urine.

“They have a quieter system, even at rest,” says Johnson. “It suggests that there are underlying biological traits that are associated with the capacity of the animal for fear memory.” In future experiments, Johnson plans to use the mice to study NPY and potential new therapies.

Ebaugh, who now specializes in therapy for trauma victims, agrees that drug-based treatments could aid in recovery. But some people may find relief elsewhere. Religious practices — especially those that emphasize altruism, community and having a purpose in life — have been found to help trauma victims to overcome PTSD. Ebaugh says that yoga, meditation, natural remedies and acupuncture worked for her.

Today, she buys groceries at the plaza where she was abducted, and she drives over the bridge she was thrown from as though it were any other road. She says that she has forgiven the man who abducted her. When she reflects on what he did, it's not with anger, sadness or fear. “It doesn't feel like it affects my life at all at this point, at least not in a negative way,” she says. “In a positive way, it's been a huge teacher.”

Virginia Hughes
10 October 2012
From http://www.nature.com/news/

Happier People Deal Better with Hardships


Philip Moeller
U.S. News & World Report
April 12, 2012
Article from Chicago Tribune

It's not avoiding problems that matters, but how we handle them

Some people are much more resilient than others. They bounce back quickly from a hard day. They mourn but adjust to even a calamitous setback, such as the death of a loved one or a natural disaster. The questions of why this is so and whether people can learn how to better deal with life's slings and arrows are easy to pose but hard to answer.

George Bonanno, a psychologist at Columbia University, has spent his career studying how people respond to adversity, particularly how they grieve over the death of a spouse or other loved one. "There's a lot to be learned from how well we cope with adversities," he says. "Human beings can cope pretty well with really bad things."

Bonanno says a couple of strong research trends are emerging that speak to why some people fare better than others. One of them is that it's not only OK to be happy when you're sad; it's therapeutic. Positive emotion, even the momentary experience of feeling joy or happiness, can be part of the coping and recovery process for people reeling from a traumatic event.

"People are able to experience joy and happiness even when the crappiest things are happening," he says. "It's a good thing to know that that's possible, or even permissible" when you're grieving or in emotional pain. "Laugh as much as you can."

A second concept Bonanno and others have researched is the notion that there is no single "best" way to respond to adversity. Those with great resilience adjust their responses, often unknowingly, to their specific situation. They exhibit great situational flexibility.

"We're finding that people who deal best with adversity are people who have flexible responses," he says. "They have multiple coping strategies, which is part of what we think of as mental health."

This flexibility may mean expressing emotion as part of a grieving and recovery process, or even as a way of confronting a difficult challenge. "We normally don't think of anger as being something good, but it can be a very helpful thing."

Flexibility can also mean suppressing emotion. This may be the best way to handle an immediate emergency or, to cite an extreme example, deal with a battlefield attack. Bonanno calls it "coping ugly." "Some situations are dire and you just have to get through them," he says.

It is not clear how or even whether people can train themselves to become more flexible in dealing with serious life events. Bonanno says there are three traits of resilient people:

1. They are able to "read" situations well and figure out an appropriate response.

2. They have a repertoire of various coping behaviors and can select one tailored to a specific situation.

3. They can shift gears, or recalibrate themselves, in response to the specifics of an adverse event or situation.

Roxane Cohen Silver, a psychologist at the University of California at Irvine, says not only is there no single way people respond to negative life events, but the same person may respond differently at different times in his or her life.

It also turns out that experiencing some adversity strengthens coping skills and can produce an "inoculation" effect. People who have not experienced serious problems in their lives may be emotionally devastated when bad things finally happen to them. Likewise, she says, people who have had too hard a time are not able to cope well, either.

"I met a woman years ago whose son had won every race he entered as a young boy," Silver says by way of illustration. "He was very gifted and just never lost at anything. When he was about 30, he had something bad happen to him, and he completely fell apart. His mother told me that she wished at some point that he had come in second in a race. She was basically saying that he had never learned to deal with adversity, and had not developed the requisite social and coping skills."

Maren Westphal worked on research that helped form the basis for Bonnano's conclusions about resilience and flexibility. She now is an assistant professor of psychology at Arcadia University. "There is one big message coming out" of the research, she says, "and it's that resilience is not about one factor or one dominant personal trait, but that many different variables contribute to resilience. The other piece about resilience is that it is a process, an outcome that unfolds over time."

While it is hard to predict which people will deal well with adversity, some variables have emerged, Westphal says. One negative factor is excessively dwelling on a problem or loss. "People who ruminate more do worse," she says. "They keep on thinking and processing about adverse things that happen to them." Women generally ruminate more on events than men.

Another negative factor is a person's degree of neuroticism. Viewing events negatively all the time makes it harder to respond to a serious adversity in a healthy, flexible manner.

On the positive side, Westphal says, people with a high sense of their own skills and self-worth tend to fare well. Whether or not you really are capable doesn't matter so much as that you think you are capable, she says. Having this sense of "feeling up to it" is very healthful. So is self-enhancement--inflating your own worth to deal with adversity. "People who perceive themselves in more flattering ways show better adjustments," Westphal says, even if their attitude turns off people in their social network.

Not surprisingly, the psychology of a flexible response to adversity is mirrored by research about how our brains deal with stress. In evolutionary terms, humans' response to adversity can be linked back to the basic survival instincts of our earliest ancestors. The most successful early humans tended to be the ones who recognized and responded quickly to physical threats. If they hadn't, of course, they would not have survived and passed on these traits to others. These responses triggered physical changes and also fired up parts of the brain that regulated the production of body chemicals related to stress.

Today's threats still include physical dangers, of course, but are more likely to center on emotional stresses. The brain still perceives adverse events as a threat, however, and springs into action. Up to a point, this is a good thing, notes Richard Davidson, a brain researcher at the University of Wisconsin. However, some people's brains respond too well or for too extended a period of time.

"This can lead to deleterious consequences," says Davidson, who is also a professor of psychology and psychiatry. "It can lead to the production of stress hormones that exceed what is required to deal with a stressful situation." In his research using brain scans, Davidson has shown that resilient people's brains are particularly effective at regulating these types of "fight or flight" reflexes. It's their brain's flexibility that drives their behavioral flexibility.

The bottom line: Everyone suffers losses and serious reversals during their lives. Trying to avoid them would not be an effective strategy even if that was possible. Instead, the research suggests we should recognize that bad things are part of life. Experts recommend trying to learn from past problems without letting them overwhelm you. And as with so many other life events, a strong social network can offer an essential support system.


Article from Chicago Tribune